Privacy Policy

1. General information

This Privacy Policy describes how SRL “Cardioselect”, as a data controller, collects, uses, stores, and protects the personal data of users of the CardioPrima website.

We are committed to respecting data confidentiality and processing personal data in accordance with applicable data protection legislation, including Regulation (EU) 2016/679 (GDPR).

2. Data controller

Name: SRL “Cardioselect”

Registered office: mun. Chișinău, Trandafirilor str. 33/3, office 67, MD-2038

IDNO: 1013600027983

Legal representative: Dragan Ion – Administrator

Contact details:

• Phone: 022 894 222, 079 512 512
• Email: info.cardioprima@gmail.com
• Facebook: https://www.facebook.com/cardioprima/
• Instagram: https://www.instagram.com/cardioprima/

3. What personal data we collect

We may collect the following categories of data:

3.1. Data provided directly by the user

• First and last name
• Phone number
• Email address
• Messages sent via contact or appointment forms
• Other information voluntarily provided by the user

3.2. Automatically collected data

• IP address
• Browser and device type
• Pages visited and duration of visit
• Cookies and similar technologies (see Cookie Policy)

4. Purpose of data processing

Personal data are processed for the following purposes:

• Scheduling medical appointments
• Contacting patients for confirmations or additional information
• Responding to requests submitted through the website
• Providing information about medical services
• Improving user experience on the website
• Complying with legal obligations

5. Legal basis for processing

Data processing is carried out based on one or more of the following legal grounds:

• User consent
• Performance of a contract or pre-contractual steps
• Legal obligations
• Legitimate interest of the controller (e.g. website security)

6. Medical and sensitive data

Medical data are considered special category personal data and are processed strictly confidentially, exclusively for medical purposes, by authorized personnel, in accordance with applicable legislation.

7. Data recipients

Personal data are not sold, rented, or transferred to third parties, except:

• Public authorities, where required by law
• IT or hosting service providers acting as processors
• Situations where the user has given explicit consent

8. Data retention period

Data are stored:

• As long as necessary for the purposes for which they were collected
• In accordance with medical and fiscal legal requirements
• Until consent is withdrawn, where consent is the legal basis

9. Rights of data subjects

In accordance with GDPR, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to withdraw consent
• Right to lodge a complaint with the competent authority

To exercise your rights, please contact us at: info.cardioprima@gmail.com

10. Data security

CardioPrima implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or accidental disclosure.

11. Cookies

The website uses cookies for proper functioning and analytics. Full details are available in the Cookie Policy.

12. Clinic location and physical access

Clinic address:

• mun. Chișinău, Trandafirilor str. 33/3

Working hours:

• Monday – Friday: 08:00 – 18:00
• Saturday: 08:00 – 13:00

Public transport:

• Trolleybus: 2, 4, 17, 22, 30
• Bus: 5, 23, 65
• Minibus: 184

Google Maps:

https://maps.app.goo.gl/4X2r1hsqq4P8GwhQ9

13. Policy updates

We reserve the right to update this Privacy Policy. The updated version will be published on the website, indicating the date of modification.